Our teams support travel managers in their activities to:
- Free up valuable time to focus on high added-value tasks
- Broaden their knowledge in specific areas
- Cope with increased workload
We can assist in different areas:
Monitor and manage SLAs
Service Level Agreements (SLAs) are often the subject of intense negotiations, but making sure they are applied is often neglected. Yet strict monitoring of SLAs, beyond applying penalties, can improve service quality and foster relationships with partners.
Supporting you in your annual contract negotiations
Some programs, such as airlines or hotels, are extremely frequent and time-consuming. They are also a source of savings if they are carried out with an understanding of the market’s subtleties and the real needs of your employees.
Helping you to renew service provider contracts
The management of service providers such as car rental companies or payment methods, whether in terms of selection or implementation, is often underestimated. And yet it is essential to guarantee the satisfaction of your employees and control their travel expenses .